Frequently Asked Questions

Products

Are your products safe for the environment?

WeCare Eco products are recyclable, compostable, and biodegradable and cause no harm to the environment.

Are your products safe to use?

Our products are safe to use with food products, we use certified raw material.

Can I put WeCare Eco paper bags or wraps inside the oven or microwave?

No, we do not recommend this as the colors may react with extreme heat.

Can I use your products with hot food?

Yes.

Can I use your products in fridge or deep freezer?

Yes.

Where can I buy your products other than online?

Gourmet, The Grocer, Oscar grand market, Hedeya Stores, Negmet Heliopolis, Rdna Maadi, Roots Kitchen Heliopolis.

Shipping

Do you ship only inside Cairo?

We ship to all Egypt governorates.

Do You Ship Internationally?

Not yet.

How Long Will It Take to Get My Package?

4 to 5 working days.

Payment

What Payment Methods Are Accepted?

Online payment and cash on delivery.

Order & Returns

How do I place an Order?

Use the website “Shop” page to see all products details and place your order.

How Can I Cancel or Change My Order?

Send us an email on wecare.ecofriendly@gmail.com to make any amendments to your order.

How Can I Return a Product?

Our products cannot be returned or exchanged through online orders.
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